Frequently Asked Questions – FAQ’s

Frequently Asked Questions – FAQ’s

1. Can I buy Internationally?

No. Due to licensing restriction all sales and shipments must occur within the USA. We are working hard to add more countries.

2. What are the delivery charges for orders from the Online Shop?

Flat Rate Shipping on everything.

3. Which payment methods are accepted in the Online Shop?

There are several payment options available with every type of credit card and PayPal.
PAYMENT METHOD: For ensuring a fast delivery procedure, we have a very customer friendly payment method, i.e. you can pay us via PayPal, Visa, JCB, MasterCard and other such convenient means.

4. How long will delivery take?

Delivery is usually within 4 to 7 business days. Delivery estimates depend on the shipping address. The closer you are to us, the quicker you will receive your package.

5. If you need to get something by a certain date…..

Contact Us and our customer service team will be happy to help with the best option. USPS delivers on Saturdays and they are generally cheaper for lighter weight packages. Hawaii, Alaska and outlying territories can take up to 1-2 weeks longer that the estimated ship-date. Order cut off time: 12pm EST..
We track every single order, no matter how big or small, so you can relax and await your purchase with no worries at all.

6. Is my data protected?

All of your information is protected by the top security procedures online today. What exactly happens after ordering? Your order is processed and double checked by management, It is then shipped and tracked every step of the way to you.

7. Do I receive a receipt for my order?

Yes, all paperwork includes copies that are sent with every package.

8. Do you offer discounts?

Yes, simply join our Newsletter and we will provide updates and special exclusive offers.

9.Can I cancel or change my order?

Once you click the “BUY” button, it’s difficult for us to modify or cancel your order, so please double check things before you click. If you must request an edit to your order information after submission, please contact us and we will discuss your options.
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